Privacy Policy

Last updated: August 21, 2025

Welcome to Mooncom’s Privacy Policy. This document explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: such as your name, email address, phone number, and mailing address when you contact us or subscribe to our newsletter.
Usage Data: details about your interaction with our website, including IP address, browser type, pages visited, and access times.
Cookies and Tracking Technologies: to improve your browsing experience, analyze website traffic, and personalize content.
Other Information: that you voluntarily provide to us via forms, emails, or other communications.

2. How We Use Your Information

We use your personal data to:

Provide, operate, and maintain our website and services.
Respond to your inquiries and provide customer support.
Send newsletters, updates, and marketing communications if you have opted in.
Improve our website functionality, content, and user experience.
Comply with legal obligations and protect our rights and property.

3. Legal Bases for Processing Your Data

In accordance with applicable laws such as the GDPR, we process your personal information based on the following legal grounds:

Your consent
Performance of a contract or to take steps prior to entering into a contract
Compliance with a legal obligation
Our legitimate interests, such as improving services and ensuring security

4. Sharing and Disclosure of Information

Mooncom does not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating the website or conducting business activities, such as IT services, marketing, or customer support, under confidentiality agreements.

We may disclose your data if required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

You have the right to:

Access and obtain a copy of your personal data.
Request correction or deletion of your data.
Object to or restrict the processing of your data.
Withdraw your consent at any time where processing is based on consent.
Lodge a complaint with a data protection authority.

To exercise your rights, please contact us as provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy [link to Cookie Policy if available].

9. International Data Transfers

If your data is transferred outside your country of residence, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically.